Frequently Asked Questions
Everything you need to know about our premium tech accessories.
What materials are used in PITAKA products?
We specialize in using high-tech materials like Aramid fiber and carbon fiber, which are known for their exceptional strength-to-weight ratios and durability.
How long does international shipping take?
Standard international shipping typically takes 7-15 business days, while expedited shipping options can deliver your order within 3-5 business days depending on your location.
Are your phone cases compatible with MagSafe?
Yes, many of our cases feature the MagEZ technology, which is fully compatible with MagSafe chargers and accessories for seamless wireless charging.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original condition within 30 days of delivery.
Do PITAKA products come with a warranty?
Yes, we provide a limited warranty on all our products. The duration varies by category, ranging from 2 months to a lifetime warranty for specific high-end items.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to our tracking portal to monitor your shipment's progress.